Troubleshooting and Problems

Dear Support,

I have Pinnacle 3.0.2 installed on Windows2012 server. Lately I find the validator engine and configurations take ages to load (a minimum of 15mins) with the error messages in the log. Do you have any idea?

2020-07-29 05:40:24 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json

2020-07-29 05:40:44 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json

Hello,

I am running 3.0.2 of P21 Community on Windows 10. The validator screen spins continuously with a message stating loading engines and configurations.

Here is a copy of the log:

I am using PINNACLE21 v3.0.2 (CLI) for SDTM validation. When I installed P21 v3.0.2, old controlled terminologies (e.g.2014-06-27) were not set as a default, so I would like to download the old CTs from PINNACLE21 website.

However, "The below terminologies are compatible with Community versions 2.1.3 and 2.2.0 only. They are not compatible with Community 3.0.0 or greater." is described in the Downloads page.

Where can I download the old CTs for PINNACLE21 v3.0.2 ?

Best regards,

Daisuke.

We delivered a Clinical study in 2018 and have used P21 V2.2 for SDTM validation. Now, its more than 2 years since we have delivered and made a very minor change in the DM dataset's site Variable as part of request. Upon using the same version of P21 validator (configuration) and the same set of XPT files for validation, I see good number of increase in the error and warning counts. Can anyone clarify this?

The latest version available for download/installation within the application is 2020-01-12. When will this be updated to include 2020-03-27 and 2020-05-23?

27Mar2020: https://fdasis.nlm.nih.gov/srs/download/srs/UNIIs_20200327.zip

23May2020: https://fdasis.nlm.nih.gov/srs/download/srs/UNIIs.zip

When validating ADSL via CLI and specifying source domains as library paths, the report is not correct and mentions reject code AD0001 'Missing ADSL dataset'. 

In below code, folder XPT_ADAM contains adsl.xpt and XPT_SDTM contains dm.xpt, ex.xpt, ae.xpt.

x "java -jar "&path\p21-client-1.0.2.jar"

Hi all,

I saw in that we can run CLI without having Java 8 installed (https://www.pinnacle21.com/projects/validator/community-cli):

"If you don't have Java installed on your Windows PC, you can use Java 8 that comes pre-packaged with Community. Add the following path to your PATH system variable: C:\Users\{username}\AppData\Local\Programs\pinnacle21-community\resources\app.asar.unpacked\components\java64\bin"

Dear all, 

It seems there is quite a different xml structure when comparing controlled terminology files from the Pinnacle 21 community folder (C:\Users\user_name\Documents\Pinnacle 21 Community\configs\data\CDISC) versus those released by CDISC (available at https://www.cancer.gov/research/resources/terminology/cdisc).

Is Pinnacle doing modifications to get the community software to handle the files?

Why aren't the original CT files used? 

Kind regards,
Jeroen 

Hello,

When will the latest controlled terminology, from 8-May-2020, be added to P21 community (this was an interim release to incorporate new COVID-19 terminology)?  One of the features of the latest community version is that controlled terminology is auto-updated.  From what I could find on your site this should happen within 5 days of the release.

Thanks,

Melinda

Dear P21,

we observed, that P21 reports generated from P21 Community 3.0.2 and 2.2.0 seem to have a limit, to the rows displayed, of 1000 within the details view for a given category of the issue summary.

I have attached two sceenshots to illustrate the problem.

e.g. according to the issue summary, we would expect to find 36657 rows for source=EG and and Pinnacle21 ID = SD1117, however only 1000 rows match the respective filter criteria within the details tab.

Is this a know limitiation of P21 Community ?

Many thanks,
Stefan