Troubleshooting and Problems

Hello,

I was wondering when we install Pinnacle 3.0 can we get all the folders in one location similar to previous versions as some of them are copied to personal folders.   Also anyone who uses this should install as well. Thanks a lot.

Narasimha.

Hi everyone! I am stumped on an issue I am having with P21E. I am trying to validate analysis datasets and a define, and when I use P21E, it uploads the zip files and then simply says "Failed". Has anyone ever seen this before?

Hello,

I remember we have the option of renaming the validation report name in 2.2.0 version.  Do we have the same option in 3.0? I don't see that.  Can you please guide if that option exists.  Thanks a lot.

Narasimha.

Hi,

I need the IP adress that I must allow in our firewall because my user get error message "No internet connection" when she start the application. Can you give me please ?

Thanks you in advance

Some more questions regarding CLI that came up during installations at customers ...

a) in the past it was possible to obtain the report as XML. Is this still so?
If yes, what is the command line parameter to indicate XML output report is requested?
Some of my customers have processes where they transform the XML to PDF for internal team discussions and for archival.

b) what is the command line parameter to indicate that the input files are in the modern CDISC-Dataset-XML format?

Many thanks in advance!

Jozef Aerts
XML4Pharma

On request of one of my customers: in the past it was possible to start the Validator GUI from command line (or from within other software) and populate the GUI fields.

Is this still possible in 3.0.0?

If yes, what are the parameters needed to fill the GUI fields? Where can we find the documentation?

Many thanks in advance,

Jozef Aerts
XML4Pharma

There is a small error in the CLI description at https://www.pinnacle21.com/projects/validator/community-cli
The command parameter "--source.defne=" must be "--source.define="
with "--source.defne" the CLI start will crash

Hi,

Please let us know the following connection destination information required to connect pinnacle21 community version 3.0.0 to the Internet under a firewall environment:

1) IP address
2) Communication protocol
3) Port number

Thank you for your continued support.

Dear, Pinnacle 21 Staff

The first sheet "Validation Summary" of SDTM/ADaM/Define P21C 3.0 Validator Report files is protected by unkown password.
We want to unlock the sheet's protection each time, for the purpose of hiding the configuration folder path entered personal username.
Could you tell us the password?

Best regards, Sato

Dear, Pinnacle 21 Staff