Troubleshooting and Problems

Description

When things just don't seem to work

June 19, 2019

Not able to connect after download. Is there an issue on your end today?

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June 19, 2019

Hi,

I validated my data using P21 v3.0 and got an error for DD0001 which I believe is incorrectly implemented:

Duplicate unique value [2] declared for identity constraint "UC-CL-2" of element "CodeList".

Specifically, it is due to the attribute RANK for element EnumeratedItem not being unique among values in a code list.

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June 19, 2019

Dear Team,

I am getting the following errors "Invalid TSVAL value for TRT" - P21 ID- SD2260 , "Invalid TSVALCD value for TRT" - P21 ID-SD2261 and  "TSVAL/TSVALCD value mismatch for TRT"- P21 ID-SD2262, when I give the values for TRT as below.

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June 19, 2019

Hi,

I have used P21 v2.1.3 for quite some time and when running P21 on define.xml it would usually take about 12 seconds to do the validation.

After I upgraded to P21 v3.0.0 I experience that the validation of the same define.xml file takes 2.5 minutes.

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June 18, 2019

I had already used Pinnacle 3.0 for a specific study.  When I regenerated XPT files and ran it today I got 0 messages and it showed 0 records in all datasets.  I confirmed the XPT files (a colleague was able to run on older version of Pinnacle without issue).  I rebooted Machine, I uninstalled and reinstalled Pinnacle.  Any suggestions?

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June 18, 2019

When trying to use Maven for installing the source code of v.3.0.0, when running the pom.xml, Maven complains about:
[FATAL] Non-resolvable parent POM net.pinnacle21.ops:base:[2.0.0,3.0.0) for net.pinnacle21:cli:1.0.0: No versions matched the requested parent version range '[2.0.0,3.0.0)' and 'parent.relativePath' points at wrong local POM @ line 11, column 11

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June 17, 2019

Hi,

Intentionally posted in the "Troubleshooting and Problems" forum as this is only occurring for one user. When they are trying to validate the define every single code list is displaying the DD0033 P21 ID error. Yet, when I run the validator I do not get this problem.

For obvious reasons, I cannot send the Define.XML itself but attached is photo of the messages.DD0033

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June 14, 2019

Hi,

I was wondering if Pinnacle21 Community v3.0 installation is supported under VDI environment? How?

We have a VDI environment and we are trying to figure out how we can install P21 v3.0 efficiently . From FAQ, I figure that portable version is no longer available for v3.0.

 

Any guidance is helpful!

Thanks

Ajay Gupta

 

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June 13, 2019

Hello,

I have installed Pinnacle 3.0 , trying to use CLI running through SAS.  However i am unable to run and generate the report.  Please see below code as a reference.  Can you please let me know if i am missig anything. Thanks a lot.

 

%let jarpath = %str(C:\Users\nayyalas\AppData\Local\Programs\pinnacle21-community\resources\app.asar.unpacked\components\lib); 
%let jarfile = %str(p21-client-1.0.0.jar)  ;

%let reportpath=C:\Users\nayyalas\Documents\Pinnacle 21 Community\reports;

 

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