Troubleshooting and Problems

Description

When things just don't seem to work

January 26, 2017

Hi 

I was wondering if anyone knew if or if they had successfully installed Pinnacle 21 Community in an RDS/Terminal Services infrastructure and if so how you went about it?

Thanks 

Grant

Read More
January 25, 2017

There are differences between the contents of the CT.xml in the NCI site (https://evs.nci.nih.gov/ftp1/CDISC/SDTM/) and one in the Pinnacle site (https://www.pinnacle21.com/downloads/cdisc-terminology). I think that the CT.xml in the Pinnacle site would return correct result, and the CT.xml in the Pinnacle site should be used when running P21 community. Is my understanding correct?

Read More
December 30, 2016

My domains are listed in the *.xlsx spec file, but when rendered in XML, they appear in a semi-random order (Trial data sets at the top, SUPPs at the bottom,.everything else mixed up between the two.

They are listed in my specification in alpha order.  What am I missing?

 

(I'm using Community version 2.1.2)

Read More
December 20, 2016

21 dec: Error message disappeared after several re runs. Not clear why, but this issue can be considered solved.

Thanks,

 

Dear all,

I get an unexpected error message for AE coding variables, see attachment.

Pinnacle version 2.2.0 and SDTM IG 3.2.

Appreciate any guidance.

Thanks, Pernilla

Read More
December 13, 2016

Dear Pinnacle Team,

Thanks so much for the really useful tool. Quick question on the versioning between P21E and P21C. Is there any plan to update the statement of 'Compatibility with Enterprise'? I do not think that only P21C v2.1.3 is the compatible version of P21E v3.0.5.

Thanks!!
Taku

Read More
December 13, 2016

When running Pinnacle Tool I get the unexpected message SD0058  "Variable appears in dataset, but is not in SDTM model" for the FAOBJ variable. The dataset is called FACM, and other checks seem to run as expected for a FA domain. See attachment for extracts from the report. 

FAOBJ is a text variable. I am trying to find the root cause for this error? 

Thanks, Pernilla

 

Read More
December 9, 2016

Dear Pinnacle Team,

Thanks for the useful tool. We are using the CLI functionality which is very comfortable. The issue is that the old version number 2.1.2 is still shown, although we are using Version 2.2.0. Can you please check this?

In addition I would remain you that the define.XML check cannot be submitted per CLI functionality. Is it possible to support the define.XML check per CLI?

Read More
December 5, 2016

I'm currently trying to represent controlled terminology in the ValueLevel section for define.xml 2.0. The issue I'm seeing is in the WhereClauses tab of the Excel Spec the first column (ID) is being ignored and through the process within the Community tool it recreates this ID using the Value column. The problem with this occurred when I had an IN comparator and a value of DIABP, SYSBP for VSPOS and DIABP, PULSEPR, SYSBP for VSTRESU.

Read More
November 30, 2016

Hello,

After generating an SDTM 3.2 spec from XPT files, I proceeded to enter Origin as "CRF" and "Pages" as the page number 66 from the CRF. 

I only see "CRF Page" on the define.xml rendering, not the page itself, when I generate the define.xml from the spec.

With Predecessor on ADaM define.xml, the Predecessor isn't appearing on the define either.    

I'm using P21 Community 2.2.0 on Windows.

Any thoughts?

Thanks!

Larry Sleeper

Read More
November 21, 2016

I am having trouble validating TSVAL where TSPARMCD = PCLAS.  The pharmacologic class is "[BL116] ANTIHEMORRHAGICS" and the associated code is "N0000029112".  Both of these values receive an "ERROR" rating under SDTM 3.1.2.

I looked at your reference table for NDF-RT and it appears to be missing this record.  Could you give me some advice.  Should I add the records from the list (ftp://ftp1.nci.nih.gov/pub/cacore/EVS/NDF-RT/NDF-RT.txt) on NCI website?

 

Thanks for your help.

 

Read More
Subscribe to Troubleshooting and Problems

Want a demo?

Let’s Talk.

We're eager to share and ready to listen.

Cookie Policy

Pinnacle 21 uses cookies to make our site easier for you to use. By continuing to use this website, you agree to our use of cookies. For more info visit our Privacy Policy.