Troubleshooting and Problems

Description

When things just don't seem to work

August 31, 2023

I received error message, "Invalid TSVAL value for PCLAS", where TSVAL = "Vaccine" and TSVALCD = "N0000193912"

Both "Vaccine" and "Vaccine [APC]" gives an error.

Is there any way to see what the expected TSVAL is for TSVALCD = "N0000193912"?

We are using MED-RT 2023-07-03 and here the line is "Vaccine [APC] N0000193912 MED-RT" (evs.nci.nih.gov/ftp1/MED-RT/Archive/MEDRT_2023.07.03.txt)

This was asked before but seemingly in the wrong forum.

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August 14, 2023

Hi 

 

can anyone suggest the solution to this problem while opening Validator.

Image removed.

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August 9, 2023

Hi everybody,

Here is a new bug:

we have an ADaM define.xml that contains VLM such as:

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July 19, 2023

Hi, could you please check if PMDA 2211.0 engine with SDTM-IG 3.3 (PMDA) validation rule dose not validate define.xml v2.1?

Though syntax has no error, validation findings are reported.

e.g. Invalid def:DefineVersion value

 

Best regards,

MinJi

 

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June 19, 2023

Hello,

I just realized that my Community version 4.0.2 uses FDA validation engine 2204.1, which is still the one referenced at https://www.pinnacle21.com/downloads, while one of my customers has 2304.0 in Enterprise: are there plans to update the community engine too? If so, when?

Thanks

-- Thierry

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February 10, 2023

Hi,

I'm trying to run Pinnacle 21 on a mac (intel mac with OS Ventura 13.1) , but when. try to open the validator, the window has a message for loading engines and validators that never finished.

In the logs I see a message related to libiokit.dylib not found.

 

Any idea on how to solve it?
Thanks

 

JJ

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January 26, 2023

Hi,

As far as I know, you have already answered to P21 users that you limited number of published versions for better usability, since you thought that it's not an issue.

But this is an issue for us as users.

We are not supposed to check which versions are available in P21 community to create TS dataset, and avoid inconsistency between SDTM.TS, csdrg and P21report.

Sometimes, we have to use the latest availalbe version, sometimes we have to follow the Sponsor requirements ..

Is there a way to have all the version for UNII and MED-RT ? 

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January 25, 2023

Dear all,

 

I encoutered this error when I create and validate a Define using SENDIG 3.1.1 specification. 

DD0022

Invalid Standard Version value <value> for <standard>Standard Version must have a valid value for the given Standard Name. Allowed values are '3.1.2', '3.1.3', '3.2', or '3.3' for SDTM-IG, '3.0' or '3.1' for SEND-IG, '1.0' for SEND-IG-AR, '1.0', '1.1', or '1.2' for ADaM-IG, and '1.0' for BIMO. Define-XML specification represents Standard Version as def:StandardVersion attribute on MetaDataVersion element.

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January 18, 2023

Dear team,

 

I downloaded CDISC define 2.1 package, here(Define-XML v2.1 | CDISC). Within P21 Community 4.0.1, I tried to convert defineV21-SDTM.xml to excel spec, and then convert the excel spec to define.xml 2.1 version again, the format in the converted xml file is incorrect. The comment section for VS.VSORRESU is repeated, could anyone help on this?

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January 16, 2023

We have received the following error recently with Pinnacle Community 3.1.2:

Error code 61 message:  Pinnacle 21 Community has expired due to an extended period with no internet connection.  Connect to the internet to continue using your application.

 

Due to our security rules it is impossible to open the flows necessary to connect to the site.  We have tried uninstalling and  removing all traces of Pinnacle and then re-installing Pinnacle, but we still receive the same error.

Any help you can provide would be most welcome 

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