Forums: Troubleshooting and Problems
Hello Elisa,
For per-user installation, please make sure the following folders are removed:
C:\Users\%USERPROFILE%\AppData\Local\Pinnacle 21 Community
C:\Users\%USERPROFILE%\AppData\Local\Programs\Pinnacle 21 Community
C:\Users\%USERPROFILE%\Appdata\Local\Programs\pinnacle-21-community
C:\Users\%USERPROFILE%\AppData\Roaming\Pinnacle 21 Community
Thanks,
Philipp
I had uninstalled Pinnacle 21 Community and am now needing to reinstall. However the installation is being aborted. I noticed that when attempting to re-install as a single user the installation window indicated that there is already a per-user installation and will therefore do a reinstall/upgrade. I have checked all the folders and ensured there are no Pinnacle 21 folders there, and even ran the forceCompleteCommunityUninstall.bat file.
Would appreciate any advice on additional files/folders that may need to be removed in order to successfully reinstall.