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IP and URL request for whitelisting in a secure environment
Forums: Troubleshooting and Problems
MattP21
Hi Ryan, Just wanted to…
Hi Ryan,
Just wanted to close the loop on this as Andrew provided the necessary list to you via email and I see you confirmed receiving the email.
Kind regards,
Matt
s
SAS
on January 22, 2025
whitelist for internet access P21C
Dear Matt,
we have the same problem and we also need the adresses and URLs for whitelisting. I uploaded the log file with the error message.
Kind regards,
Georg
File Upload
j
Justin
on February 7, 2025
P21
RE: whitelist for internet access P21C
Hi Georg,
Thanks for reaching out.
I've emailed you directly with this information and included general guidance based on the error message received.
Kind regards,
Justin
We have a secure environment with firewalls blocking all internet traffic. To allow Pinnacle 21 community 4.1.0 to function it looks like it requires internet access to some things. We need to make an exception to allow the program to be used from our environment. Can you please provide me with the IPs and URLs needed to connect to your authentication server/s as well as any IPs or urls for additional services that are required?