macOS Monterey Loading engines and configurations (Pinnacle 21 Community-4.0.1)

b biao

on June 22, 2022

I installed Pinnacle 21 Community-4.0.1 on macOS 12, it has been loading.But it works fine on macOS 10.15

Forums: Troubleshooting and Problems

Matt

on June 22, 2022

P21

Hi Biao, Could you…

Hi Biao,

Could you please provide the log file for us to review? This can be found via Help > Show Log File. Feel free to attach to the thread or email us at community@pinnacle21.com. Also, is this Mac an M1?

Kind regards,

Matt

b biao

on June 22, 2022

The file log is empty。 My…

The file log is empty。

My Mac is intel，not M1。

the configs of P 21 community

Matt

on June 29, 2022

P21

Hi Biao, Thank you for…

Hi Biao,

Thank you for confirming. After discussing this with our internal team, we were able to reproduce and document the issue. We plan to address this issue in a future release of Community.

Kind regards,

Matt

n Nicolas

on September 13, 2022