d D
on

 

Hello,

I am running 3.0.2 of P21 Community on Windows 10. The validator screen spins continuously with a message stating loading engines and configurations.

Here is a copy of the log:

2020-07-21 10:48:38 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2020-07-21 10:48:38 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json
2020-07-21 10:48:39 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 10:48:39 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 10:48:39 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json
2020-07-21 10:48:41 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 10:48:41 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
[2020-07-21T14:48:42.434Z] [error] unable to get local issuer certificate
2020-07-21 10:56:56 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2020-07-21 10:56:57 [RxIoScheduler-5] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 10:56:57 [RxIoScheduler-6] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json
2020-07-21 10:56:58 [RxIoScheduler-6] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 10:56:58 [RxIoScheduler-5] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 11:00:52 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json
2020-07-21 11:00:52 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: /keys/cli_key
2020-07-21 11:00:54 [RxIoScheduler-2] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 11:00:54 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/engine/engines.json
2020-07-21 11:00:54 [main] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 11:00:58 [RxIoScheduler-4] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
2020-07-21 11:00:58 [RxIoScheduler-3] ERROR net.bootstrap.utils.S3Loader - Failed to download file: release/resources.json
[2020-07-21T15:00:59.704Z] [error] unable to get local issuer certificate

I am behind a company VPN.

 

Thank you.

Forums: Troubleshooting and Problems

r Robert
on July 28, 2020

Thank you for your question.

Can you tell us about the firewall and network proxy configurations on the machine that receives this error?

 

Want a demo?

Let’s Talk.

We're eager to share and ready to listen.

Cookie Policy

Pinnacle 21 uses cookies to make our site easier for you to use. By continuing to use this website, you agree to our use of cookies. For more info visit our Privacy Policy.