Pinnacle 21 Community 3.0.0 - software updates (FDA engine, CDISC CT, UNII and NDF-RT)

We are planning to setup a…

We are planning to setup a Virtual Machine with the Pinnacle software
for use by our organization.  We want to maintain  the same set of versions (CDISC CT, UNII, NDF-RT, FDA engine)
for all the reports in a study so we are planning on not having the virtual machine
connected to the internet so the definitions are not updated during a study. 

If we want to update the versions after we complete a study how can we do that?
Does the software check for updates each time it starts or is there some algorithm
that dictates when the update is performed?  Is there a way we can (other than not
allowing the software to access the internet) control / disable when the software updates?

Technical Support question

If anyone on the tech support team can help answer the questions it would be greatly appreciated.

Trevor

on August 14, 2019

P21

Frank, P21 Community is…

Frank,

P21 Community is currently set up to automatically check for updates if you have a Pinnacle ID and are connected to the internet.  As of 3.0.1, you can not configure or toggle when the software updates in the tool itself.

If you were to remove the internet connection from the Virtual Machine, the software wouldn't update until the internet connection was available again.

I hope this helps.

Trevor
Product Manager