I can't access AWS link where download install file is saved.

j Jongwon

on July 19, 2021

For security issue, I cannot access to AWS(Amazon Cloud Service) from my company network. I still need to use VPN when I work from home, so I can't use the official download link. Isn't there any other way to download the install file?

Forums: Troubleshooting and Problems

Philipp

on July 20, 2021

P21

Hello Jongwon,Currently,…

Hello Jongwon,

Currently, AWS is the only hosting offered for P21 Community installer files.

Sorry for the inconvenience!

A major part of Community app resources also uses AWS to get updates.
Therefore with blocked AWS services, your app installation would quickly become outdated.

We recommend setting firewall exceptions for AWS addresses used by our app.
Please reach us on Community support email (community@pinnacle21.com) if you would like us to send you the list of these URLs.

Thanks,

Philipp