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Details and Explanations disappear
Forums: Troubleshooting and Problems
PhilippP21
Hi Paula, Sorry for the…
Hi Paula,
Sorry for the inconvenience!
This forum is mostly used for Community support.
As it seems to be an Enterprise issue, I forwarded your request to the Enterprise Service desk.
You will receive an email with a link to the ticket that will be used for communication with our support engineers.
Thanks,
Philipp
I entered comments and explanations on multiple queries and closed them. After the next round of P21, the comments and explanations had disappeared on these and they are now 'Open'. There is no audit trail that I can find to show my previous work. Other people on my team have noted the same thing. I've noticed this on SD1076 and SD0063. This is causing much duplicate work.
Why is this happening? Is there a fix?