o Oliver
on

 

Hi,

We are using the clients P21E to validate our SDTM datasets. Our QA team is requesting that we delete the SDTM dataset after we run P21E report so that the client will not have access to the prevalidated SDTM dataset and instead wait for the official SDTM package that we will deliver. Is this possible in P21E?  Can the client access the actual SDTM datasets if we dont do anything after running the report?

Forums: SDTM

Sergiy
on October 22, 2020

Hi Oliver, 

P21 Enterprise does not store study data. All datasets are automatically deleted after finishing validation process. Please contact Enterprise support for details.

Kind Regards,
Sergiy

o Oliver
on October 22, 2020

hi Sergiy,

Thank you for confirming this. Can you tell me how i can contact enterprise support? Email/site where i can contact them?

Regards,

Oliver

Sergiy
on October 22, 2020

Hi Oliver, 

Please see https://help.pinnacle21.net/en/articles/3222119-how-do-i-request-support 

Also, you can always email to support@pinnacle21.com

Kind Regards,
Sergiy

Want a demo?

Let’s Talk.

We're eager to share and ready to listen.

Cookie Policy

Pinnacle 21 uses cookies to make our site easier for you to use. By continuing to use this website, you agree to our use of cookies. For more info visit our Privacy Policy.