no internet connection

m mu

on August 11, 2022

Because P21 installed on Windows Server by our company has network restrictions on P21, we need to know the network connection test URL and JSON download URL, and then add them to the whitelist. I hope you can inform us, thank you very much

Forums: 中文论坛 (Chinese Language Forum)

Matt

on August 15, 2022

P21

Hello, We recommend…

Hello,

We recommend whitelisting Community app traffic on TCP 443 port. If you aren't able to whitelist general traffic, please reach the Community support email (community@pinnacle21.com) and we will provide a detailed domain list.

Thanks,

Matt