1777 Sentry Parkway West
Building 17, Suite 405
Blue Bell, PA 19422
+1 (888) 507-2270
SDTM datasets loaded in P21E
SergiyP21
Hi Oliver, P21 Enterprise…
Hi Oliver,
P21 Enterprise does not store study data. All datasets are automatically deleted after finishing validation process. Please contact Enterprise support for details.
Kind Regards,
Sergiy
o
Oliver
on October 22, 2020
Enterprise support?
hi Sergiy,
Thank you for confirming this. Can you tell me how i can contact enterprise support? Email/site where i can contact them?
Regards,
Oliver
SergiyP21
Hi Oliver, Please see…
Hi Oliver,
Please see https://help.pinnacle21.net/en/articles/3222119-how-do-i-request-support
Also, you can always email to support@pinnacle21.com
Kind Regards,
Sergiy
Hi,
We are using the clients P21E to validate our SDTM datasets. Our QA team is requesting that we delete the SDTM dataset after we run P21E report so that the client will not have access to the prevalidated SDTM dataset and instead wait for the official SDTM package that we will deliver. Is this possible in P21E? Can the client access the actual SDTM datasets if we dont do anything after running the report?